We work hard to make our policies and pricing info as transparent as possible.
SHIPPING:
Our products are available for free local pickup and nationwide shipping.
PICKUP AND DELIVERY:
Local Pickup is FREE, just select it as your shipping option at checkout after you submit the other necessary info and I will follow up with you to arrange a pickup time and date, with the exact location.
We deliver up to 25 miles away from ZIP Code 50535 for a $15 fee added at checkout, just select "Delivery" as your shipping option and we will follow up with an estimated date and time for your delivery. You will usually get your delivery within 1-7 days.
Take note of our special “Pickup Only” items which can not currently be shipped and are pickup only due to size and/or weight. This is boldly stated in the product’s title and description to prevent accidental purchasing. Select “local pickup” for these items during checkout as your shipping option and we will follow up with you for a time and date.
RETURN POLICY:
We do not currently accept returns or order cancellations. However, if you have an issue please let us know so we can make it right.
PRIVACY POLICY & TERMS OF USE:
Our privacy policy and terms of use reflect BigCartel’s policies. Please view their policies before submitting any of your personal information to our website.
Profit and Goals:
Although our prices are not as low as we wish they could be - we do try to lower costs where we can and create a better buying experience. To offset costs, we offer a variety of discounts and delivery options.
I work hard to source items, clean them, add prices and captions, take and edit photos, create engaging content, advertise and market, as well as package and ship products. It's a lot of hard work and with all of the extra fees from payment processing, shipping, etc.. the profit is small.
Nevertheless, we appreciate the support. I started this business because I appreciate the beauty in the items I find and I enjoy sharing them with you. I feel good knowing that some of the products I find will have new life, create memories, and be kept from going into landfills. I work hard to make that a possibility and I never want that to change. I believe in the sense of community around small businesses and I love being a part of something so important.
Welcome to the XO Thrifts family!
Thank You!